Members of your team can have their own login for your Faire account. You'll be able to collaborate more efficiently, streamline communication across your orders, and manage team members' roles and permissions.

How do I create a team?

Only the account owner can create a team. To create your team or add a new team member:

1. Navigate to Account Settings
2. Select My team
3. Select the Add team member button
4. Fill out the team member's First Name, Last Name, and Email. Select Next
5. Choose each member’s role by selecting Admin or Contributor. Select Invite member
   • Admin role: This member can add, remove, and edit roles and permissions for all team members except for the account owner
   • Contributor role: This member can't manage roles or permissions
6. The team member will receive an email invitation immediately with a link to join the team

Once a team member is added, they’ll have full access to the account, with the exception of being able to manage the team.

If you’re currently sharing your login details with any of your team members, we strongly suggest you update your password after you invite them to join your team. This will ensure they won’t log in as the account owner going further.

Roles and permissions

Account Owner: An individual person that uses Faire with full permissions. A retailer can only have one account owner who is also responsible for all actions and payments on the retailer account.

The account owner can:

• Create a team
• Invite team members and assign roles
• Manage team members checkout permissions
• Place orders
• Deactivate team members
• Transfer account ownership

Admin: An individual person that can add, remove, and edit roles and permissions for all account admins and contributors. A retailer account can have multiple admins.

Admins can:

• Invite team members and assign roles
• Manage team members checkout permissions, except the account owner
• Place orders
• Deactivate team members, except the account owner

Contributor: An individual person that uses Faire with limited permissions. A retailer can have multiple contributors.

Contributors can:

• Submit bags for checkout
• If they have checkout permissions, they can place orders

How to remind a team member to join?

The account owner or an admin can remind a team member to join.

1. Navigate to Account Settings > My team
2. Select the team member to view their details and select resend invite

The email invitation link to join your team will expire in 7 days. If a team member doesn’t accept the invitation in time, you will need to re-invite them to join your team.

How to deactivate a team member?

The account owner or an admin can deactivate a team member.

1. Navigate to Account Settings > My team
2. Select the team member to view their details
3. Under the Deactivate member section, select Deactivate

Deactivating a user will remove their access to this account and the account owner’s payment method will be charged for any outstanding invoices.

Submitting a bag for checkout

If you don’t have checkout permissions, you will need to submit your bag for checkout by selecting Submit for checkout from your shopping bag. You will need to select at least one team member with checkout permissions to notify. If you have submitted an order for checkout before, the team member you selected for the last submitted bag will be pre-selected.

After submitting, the Submit for checkout button is disabled for all team members without checkout permissions and the person you selected will be emailed to checkout. At this time, all team members can still add items until the final order is placed.

Payment information and liability

Team members will only have access to the payment information that they add. They will not be able to see other members or the account owner's payment information.

The account owner is liable if a team member's payments fail and are responsible for all orders or actions performed by team members. You can refer to Retailer Terms of Service.

Net 60 terms

Only the account owner can apply for payment terms. However, all team members will have access to any available payment terms amount on the account. For more information about payment terms, visit How do net 60 terms work?

Transfer account ownership

Only the account owner can transfer ownership.

1. Navigate to Account Settings > My team
2. Select your name to manage your details
3. Select request to transfer
4. Select send request

The team member will receive an email invite to accept the account ownership after agreeing to the Terms of Service. All outstanding past-due invoices or payment plans will need to be paid off before an Account Ownership Transfer can be initiated.

Disclosures

All team members can see all other team members' names, emails, and order information.
Only team members in countries where Faire is available can sign up and join a team account.