Some brands can create custom promo codes that they can personally share with their retailers to apply to their order with that brand on Faire. Each promo code can be used one time, on a single order.

Only one promo code can be applied to an order at a time. However, promo codes can stack with other shop-wide promotions, product-specific promotions that the brand is running at the same time, and any Faire-funded promotions that your order qualifies for.

Promo codes are a beta feature. This functionality isn’t currently available to all of our brands. We look forward to bringing this feature to more of our brands very soon.

Where do I add a promo code to my order?

Brand promo codes can be applied at checkout from desktop or the Faire mobile app. To add a promo code to your order, enter the promo code in the form field titled Promo code below the Order summary, and then click Apply.

If the promo code is applied successfully, you will see the promo code discount listed in the Order summary as well as added below the Promo code form field.

To remove the applied promo code, click Remove to the right of the promo code listed below the Promo code form field.

From the mobile app:

From desktop:

Why wasn’t the promo code applied to my order?

When a promo code is unable to be applied to your order, you will see an error message explaining the reason why the code is invalid.

If you experience an error when applying a valid promo code to your order, please reach out to the brand directly using Faire Messenger. Because brands create promo codes from their Faire account, they will be the best resource to contact as a first step to troubleshoot. To learn more about Faire Messenger and how to use it, visit How do I contact a brand on Faire?

Some reasons why a promo code may not apply successfully include:

• Promo code has expired
• Promo code includes a typo
• Promo code has already been applied to a previous order
• The order subtotal does not qualify for the promo code promotion