Changes to Canadian retailer currency
When we first launched in Canada, due to product limitation, we were only able to charge retailers in USD. This meant that all Canadian retailers who joined before July 2022 would see an estimated CAD value, but were ultimately charged in USD. As of October 6, 2022, we are now able to support Canadian retailers in their local currency, CAD.How do I know if I’m impacted?If you joined Faire after July 2022, you will be charged in CAD. If you already had an account, and placed and paid for an order on Faire before July 2022, your account would have been in USD, and will now be changed to CAD.What is changing?With this update, you will see the following changes:All prices will be shown in CADYour bank account will be charged the CAD value shown in your portalYou will no longer be able to toggle between USD and CAD pricingYour net terms, credit, any promotions, etc. will all be shown in CAD moving forwardWhat about invoices that were paid in USD?For any invoices that were paid prior to July 2022, the original USD invoices will now show as CAD in your portal. Since they were charged in USD, you will see the USD value in the “Charges” section of your invoice, but the rest of the invoice will show CAD.Please note that individual banks and/or credit card companies may charge their own conversion fees or utilize a different exchange rate, so there may be a discrepancy between the amount that was charged to your account and what you see on your invoice.
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How do net 60 terms work?
Net 60 payment terms are a payment option we offer on Faire that allows you to buy new inventory now, and pay for it 60 days later. We offer net 60 terms so you can buy the optimal amount of inventory for your store, while managing your cash flow.With 60-day payment terms, Faire covers the upfront cost of your order. When you order using this payment option, you won’t be charged for your items until 60 days after the date you placed the order. If the order takes more than 14 days to ship, your invoice will be due 60 days after the ship date instead.Once you pay off an invoice, that amount is returned to your available 60-day payment terms, and you can continue to place more orders using this buy now, pay later structure.If you place an order that exceeds your available payment terms, you’ll simply be charged for the entire order once it ships, regardless of remaining net terms.How does Faire assign net 60 terms?At sign-up, eligible retailers are given an initial amount of money they can spend using 60-day payment terms. You may also be required to link your bank, point-of-sale system, or accounting system in order to help verify your eligibility. For more information, please see our Privacy Policy.Will my available net 60 terms ever change?As your business continues to evolve, we will periodically review the initial payment terms you got when you first signed up for Faire.When making payment terms adjustments, we will take into account any changes to your business type, size, or location, as well as your payment history, financial information, and/or additional self-reported sales information.How can I increase my net 60 terms?There are several ways to increase the amount of money you can spend using 60-day payment terms on Faire, including but not limited to:Paying your invoices on timeMaintaining healthy return ratesReturning items in good conditionUtilizing your existing, available termsLinking your point-of-sale system and/or bank to FaireAdditionally, you may apply for an increase from your Faire account. During the application process, we’ll request additional information about your business.Keep in mind that as long as you do not have overdue invoices, you can always order above your terms limit by choosing the option to pay on shipment during checkout.Creating multiple accounts in order to circumvent net 60 terms limits is against Faire's policies, and Faire may take appropriate action on the accounts if necessary.What if I don't qualify for net 60 terms?If you do not qualify for net 60 terms, your payment will be due when the order is shipped by the brand. Your default payment method will automatically be charged once the order is in transit. Please know that an authorization hold may be placed on your card prior to shipment.
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Changing my payment method
You can make changes to your payment method from your Settings tab in the Account dropdown menu. The only forms of payment accepted at this time are debit card, credit card, bank account, and prepaid cards. We are unable to accept any other forms of payment (checks, wire transfers, etc). Please note that these payment options may differ based on your location. You can find the current payment option availability in the following article, How do I pay for orders?Please note, the payment method marked as default at the time your invoice comes due is the one that will be charged*.If you would like to add a new payment method, click Add Payment Method. Depending on the payment method you want to add, you will be prompted to fill out the information or link to your account accordingly.Your default payment method is indicated with the gold colored Default tag. If you would like to change your default method, simply click the Make Default button to adjust accordingly.*If your default payment method fails, your alternate payment method on file may be charged.
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